30 Day Money Back Guarantee
We want you to feel confident when you shop at Ceiling Fan Specials and that is why we offer a 30 Day Money Back Guarantee.
This returns policy applies to all purchase(s) made at a Ceiling Fan Specials store or on our online store https://ceilingfanspecials.com.au.
The Ceiling Fan Specials 30 Day Money Back Guarantee does not exclude or replace your statutory rights given under the Australian Consumer Law and Regulations Act 2010.
Please read our Returns Policy.
We will provide Money Back if the following are met:
- You have a valid Tax Invoice
- The product(s) are in original undamaged packaging, including all instruction manuals and accessories.
- The product(s) have not been installed, used or altered.
- The refund or exchange is valid within 30 days of invoice date or date of dispatch.
- The product(s) would need to be returned to the original place of purchase.
- Any cost associated with returning the goods would be at the consumers expense.
- Ex display clearance product(s)
If your purchase was made from our online store, please email us at firstname.lastname@example.org directly or read the Return Policy for Online orders to arrange the return of your order.
Please note that any refund given would be less original postage/insurance costs. (In the event that your goods were shipped for free the actual postage amount would be deducted from the refund).
Please note: Any Refunds will be made into the same account as which the purchase was made (conditions apply to Credit cards).
If you product is older than 30 days and you have changed your mind and would like return it. Ceiling Fan Specials is still here to help. Provided it meets the above conditions and the product has not been discontinued we may offer you a 12 month in store credit note. The issuing of this credit note will be at Ceiling Fan Specials discretion.